In our latest article published in Policy Options, we explore the multifaceted decision-making processes during the COVID-19 pandemic. This piece examines how decisions were influenced not just by scientific data, but also by public opinion and the emotional responses of decision-makers. We emphasize the intricate balance between rational policy formulation and the human element in governance, especially in times of crisis and uncertainty. The research provides valuable insights into policy-making complexities in unprecedented scenarios, underscoring the need for an approach that integrates both empirical evidence and human factors.